How to Check an Amazon Gift Card Balance

Have you ever received an Amazon gift card and wondered about the exact amount you have to enjoy on your next shopping spree? Checking your Amazon gift card balance is quite straightforward, even if you’re not tech-savvy. Whether you’re using a desktop, smartphone, or simply want to hear the balance over the phone, the process is designed to be user-friendly. This comprehensive guide is your one-stop solution to learn how to check your balance effortlessly.

how to check an amazon gift card balance

Via Amazon’s Website

Checking your Amazon gift card balance online is one of the most convenient ways to do so. With just a few clicks on Amazon’s website, you can view your balance without making a purchase.

Detailed Steps

  1. Go to Amazon’s home page at
  2. Hover over the ‘Accounts & Lists’ section on the top right and click on ‘Sign In.’ Enter your Amazon credentials to access your account.
  3. Once signed in, hover over the ‘Accounts & Lists’ again and click on ‘Your Account.’
  4. In your account dashboard, find the ‘Gift Cards’ section and click on it.
  5. Here you’ll be able to see your current gift card balance displayed at the top of the page.


This method is quick and direct; however, it requires you to have access to the internet and be comfortable signing into your Amazon account.

Using the Amazon App

If you are on the go, using the Amazon app to check your gift card balance might be more convenient for you.

Detailed Steps

  1. Locate and open the Amazon Shopping app on your smartphone or tablet.
  2. If you aren’t already signed in, tap on the ‘Sign In’ button and enter your Amazon credentials.
  3. From the app’s main menu, tap on the ‘Your Account’ section.
  4. Scroll down to the ‘Payments’ section and select ‘Manage gift card balance.’
  5. Your current balance will be displayed on the screen.


Using the Amazon app is handy and ensures that you can check your balance anywhere and anytime. The drawback is that it relies on having a compatible smartphone and a stable internet connection.

Contacting Amazon Customer Service

Amazon customer service can also aid in checking your gift card balance if you prefer one-on-one assistance.

Detailed Steps

  1. Visit the Amazon contact us page: Amazon Help & Customer Service.
  2. Scroll down to the ‘Browse Help Topics’ section and click on ‘Need More Help?’
  3. Click on ‘Contact Us.’ You may have to sign in with your Amazon credentials.
  4. Once you are on the contact page, select ‘Gift Cards.’
  5. Choose the option to either chat or receive a phone call from customer service.
  6. Once connected, ask the representative to check your gift card balance. You’ll likely need to provide the gift card number.


This method is ideal for those who prefer human interaction or need additional assistance. However, it might involve waiting time to connect with a customer service representative.

Amazon’s Automated Phone System

For those who find online methods challenging, Amazon also offers a way to check your gift card balance via an automated phone system.

Detailed Steps

  1. Dial the Amazon customer service phone number: 1-888-280-4331.
  2. Once connected, follow the prompt to reach the gift card balance inquiry option.
  3. Have your gift card number handy, as the automated system will ask for it.
  4. Follow the rest of the automated instructions to have your balance read out to you.


The automated phone system is beneficial for those without internet access. However, navigating the phone system might be slower than the online methods and requires you to have your card number accessible.

Ask Alexa

If you have an Amazon Echo or another Alexa-enabled device, you can use voice commands to check your gift card balance quickly.

Detailed Steps

  1. Say, “Alexa, open Amazon.”
  2. Then, simply ask, “Alexa, what’s my gift card balance?”
  3. Alexa will access your Amazon account to provide you with your current balance.


It’s incredibly convenient and hands-free with the help of Alexa, making it a suitable option for physically impaired individuals or when you’re busy with tasks. The limitation here is the necessity of owning an Alexa-enabled device.

Check Balance Upon Checkout

When making a purchase, you can also check your gift card balance during the checkout process.

Detailed Steps

  1. Shop as you normally would and add items to your cart on Amazon.
  2. Proceed to checkout.
  3. On the payment page, you’ll see your gift card balance listed amongst the payment options.
  4. You don’t need to complete the purchase to view your balance.


This method is intertwined with an ongoing shopping process, which means you don’t have to go out of your way to check your balance. However, it may not be convenient if you have no intention of making a purchase at the time.

Ask a Friend or Family Member

If managing online accounts or making phone calls isn’t your forte, a trusted friend or family member can assist you in checking your balance.

Detailed Steps

  1. Provide them with your Amazon account login details or gift card number.
  2. Have them follow any of the methods mentioned above, like checking via the Amazon website or app.


Help from someone else can make the process smoother; just ensure you trust the person with your account information. The risk here is the potential exposure of your personal account details.

Keep Track of Your Gift Card Receipts

Amazon issues a receipt or a confirmation email every time you load or redeem a gift card. These can be useful for keeping track of your balance.

Detailed Steps

  1. After loading or redeeming a gift card, an email confirmation is sent to your registered email address.
  2. Keep these emails bookmarked or stored in a specific folder for easy access.
  3. Do simple math using these amounts to track your balance.


This method works well for those who prefer not to navigate online or use technology extensively. However, it requires diligence in keeping track of receipts and can be prone to calculation errors.

Non-Amazon Websites

Several secure third-party websites offer services to check your gift card balances, including Amazon’s.

Detailed Steps

  1. Search online for reputable websites that offer gift card balance checking services.
  2. Make sure they are legitimate to avoid any scams.
  3. Enter your Amazon gift card information on such a platform to check the balance.


While this can be an alternative to checking directly with Amazon, be highly cautious, as providing your gift card details on other sites can be risky.

Gift Card Balance Tracker Apps

There are apps designed to manage and keep track of multiple gift card balances in one place.

Detailed Steps

  1. Download a trusted gift card balance tracker app from your smartphone’s app store.
  2. Create an account if required.
  3. Enter your Amazon gift card details to check and manage your balance.


These apps are very efficient, offering convenience and organization. However, they may not always be up-to-date with current balances, and there’s again the issue of entering sensitive information into third-party apps.

Summary Table or Chart

Creating a simple chart or table can be an analog way to monitor your Amazon gift card transactions and balance.

Detailed Steps

  1. Get a piece of paper, a notebook, or use a spreadsheet program like Microsoft Excel or Google Sheets.
  2. Each time you make a purchase or load your gift card, write down the date, amount, and remaining balance.
  3. Update the balance accordingly with each transaction.


This manual method ensures you have a tangible record of your transactions and balance. However, it requires consistent updating and is susceptible to human error.

In conclusion, there are multiple approaches to checking your Amazon gift card balance, each offering different advantages tailored to your comfort with technology and personal preferences. From the ease and immediacy of online methods to the personal touch of customer service assistance or the simplicity of manual records, ensuring you’re aware of your card’s value can enhance your shopping experience and help you plan your expenses effectively.

Now that you’re equipped with knowledge on how to check your Amazon gift card balance using diverse methods, go ahead and make the most of your shopping experience! Remember, choose the method that best suits your lifestyle and comfort level.


Q: Can I check the balance of an Amazon gift card without redeeming it?
A: Yes, you can check the balance without redeeming it through various methods including, the Amazon website, mobile app, customer service, Alexa, or automated phone service.

Q: Do I need to create an Amazon account to check my gift card balance?
A: While having an Amazon account makes it easier to check your balance, you can still inquire about your balance through the automated phone system or customer service without an account.

Q: Can Amazon gift card balances expire?
A: No, Amazon gift cards do not expire, and neither do their balances. You can use the balance at any time without worrying about an expiration date.

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